We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Cats are masters of disguise. In the early stages of many chronic illnesses, they show absolutely no outward signs of disease. Their behaviour and physical examination findings can be normal. Blood testing allows us to detect illness in the early stage, which in turn, allows us to treat the disease more effectively. In cats with established chronic illness, such as kidney disease or hyperthyroidism, blood tests are essential in monitoring the response to treatment and keeping up with new changes as they occur. This dramatically improves the quality of life in our patients.
We recommend blood work for all our patients undergoing anesthesia and screening blood work at 8 years of age, to ensure we are catching diseases early, while we can still make a positive impact on their long-term health.
How long does it take to get blood test results?
Some tests can be performed in the clinic and we can have results back in a few hours. Other tests have to be sent out to our referral laboratory and we usually get results back in a couple of days, depending on which test is being run, the veterinarian or technician can tell you what to expect when the blood is being collected.
What precautions should I take before a blood test?
Please call the clinic to discuss any need for fasting or medication administration prior to the blood collection appointment.
How often should blood tests be done?
This depends on the health status of your pet and any underlying diseases that we are monitoring. Expect blood tests to be recommended as a kitten, before surgeries and once they reach 8 years of age.
Do you also do urinalysis and biopsy?
We perform urinalysis in-house and can also send out to IDEXX laboratories. Biopsies can be taken in our hospital and then, are sent out to be reviewed by a veterinary pathologist.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 403.246.1115. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 5:00 pm
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.