Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
The decision to euthanise your loved kitty is one of the most difficult ones you will have to make in your life. Saying goodbye to these special little members of our family can be devastating. We will consult with you on end of life decisions for your cat, and help you in this very difficult decision making process. All of our staff have the utmost empathy and respect for this decision and the emotions that our clients experience. The decision should always be based on what is best for the cat and only to avoid suffering at the end of a cat’s life.
When should I consider euthanasia?
Euthanasia is considered when a pet’s quality of life is being impacted.
What happens during euthanasia?
During your appointment, one of our veterinarians will first discuss your cat’s health problems and help you to arrive at a quality of life decision. We will take the necessary time to answer any questions you may have. We will also explain the euthanasia process to you and be certain that you are informed and comfortable with the euthanasia procedure. We will ensure that your loved kitty is calm and comfortable and that the procedure is kept private. You will not be rushed and you are welcome to stay with your cat for as long as you need, both before and after the euthanasia. We provide cremation services through Gateway and offer other options to create needed memorials for your feline family member. If you have any other questions about the euthanasia process, please contact our office.
Can you stay with your cat during euthanasia?
Absolutely, it is completely up to you. We want you to feel comfortable through this difficult time and would like you to have that choice.
What is the cost of euthanasia?
We would be happy to go over the different costs with you. Please feel free to call us at the clinic and discuss costs with our client care team.
Do you offer pet bereavement support service?
We are always here for our clients, but at this time, we do not work with an outside service for bereavement support. However, we can supply you with contact information for people who do provide this service.
Indoor cats need enrichment and mental stimulation. Enrichment can increase activity (which can help with weight control) and prevent many behavioural issues related to low mental stimulation (things like inappropriate litter box usage, anxiety, aggression and attention-seeking).
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday: 8:30 am - 5:30 pm Saturday: 9:00 am - 3:00 pm Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!