We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Cats have a very strong immune system, but sometimes they need a little help recovering from an injury. If your cat ever gets a scrape, scratch or another type of minor wound, it’s up to you, the owner, to be ready with your first-aid kit! A minor wound is any type of wound that breaks the surface skin but doesn’t cause significant or sustained bleeding. A minor wound typically doesn’t affect the way your cat moves around, their eating or drinking habits nor their litter box use. Any incident that causes a change in the behaviour of your cat should be addressed by a veterinarian as soon as possible.
The most important step in at-home wound care is to clean the area with soap and water. If you have a set of electric clippers, you can shave the hair from the area so that there isn’t any hair hanging into the injury. Have a bottle of antibacterial soap, such as Stanhexidine or Hibitane, and clean gauze or cotton pads in your first-aid kit to clean the area. Wear rubber gloves. Dilute the soap in warm water, dampen the gauze in the soapy water and use it to wipe and flush the area gently. It will remove any foreign material that might be in the wound. Use dry gauze or cotton pads to pat the area dry.
**Under no circumstances should you use POLYSPORIN products on your cat.
True or false: cats clean their wounds by licking them. False. In reality, cats have a lot of bacteria in their mouths. Licking serves to transfer this bacteria to an open wound. Therefore, it is important to prevent your cat from licking.
Avoid giving your cat any medications from your medicine cupboard. Your veterinarian can provide medications that are safe and designed for your cat instead.
If your cat sustains a minor injury, when should you bring them in to see a veterinarian? Some general rules to use for any minor injury sustained by your cat are:
If you are worried about the injury.
If you are unable to clean or uncomfortable cleaning the wound.
If the scratch, scrape or other types of injury doesn’t show obvious improvement within a day or two.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 403.246.1115. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 5:00 pm
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.